Partnering for the future with luxury brands
Growth via iteration & evolution
We partner with brands on a longterm basis. We’re invested in strengthening your businesses foundations, growing with you as you scale and evolve over time. Our dedication is fuelled by the belief in every brand we partner with and represent – ONYX is in it with you for the long haul.
Growth & support services
Explore our range of strategic services to support, grow & evolve your brand.
Growth Retainers
Our growth retainers do as they say on the tin, ensure growth. We help brands grow their business with digital, design & marketing services, maximising growth and presence in their sector.
Sprint Meetings
Working in sprints, we ensure consistent communication transparency in progress. We schedule monthly meetings with our partners to keep up-to-date, discuss future developments & strategise our approach.
Performance Reviews
Once a new feature, new website or brand development goes live, that’s not the end of the journey for OYNX. We review and analyse the implementation & performance over time to ensure it fulfils the original brief – ensuring we did a good job. We use data to validate & quantify our decisions & strategic thinking.
User Analysis
We leverage user first hand user analysis to review & improve your websites user experience. By seeing firsthand how our products are being used by customers we gain the valuable insights to build seamless product experiences for our partners.
Downtime Support
Ensuring your website stays up. Our downtime support keeps you live & ready for business. With our downtime support, we know your website is down first and we’re already working to get it back up again.
Website Hosting
Our website hosting is built for performance, for serious business. We handle all aspects of website hosting & maintenance ensuring your website is up-to-date and bug-free. Our website hosting packages give you a seamless development experience, keeping all aspects of your website under one roof with one point of contact.
See it in action...
“We truly loved working with Onyx. We’re thrilled with the outcome of our brand new website.”
“We’ve partnered with OYNX since our launch in 2020, their ongoing support has built a solid foundation for our business in a highly-competitive sector.”
Progress you can see
We build progress, growing & evolving with iteration. ONYX help our partners scale their business & achieve greatness, differentiating their brand from their competitors. We leverage our expertise to maximise the potential of your brand and grow opportunities for success.
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Grow & Evolve FAQ’s
What is a growth retainer?
Our growth retainers provide maximum scope for business scalability online and in your marketing. With our in-house growth retainers you can pre-book and schedule design & development time – allowing us to prioritise your workload, always. Retainers allow our team to focus and target our efforts toward long term goals of growth & evolution.
What is the benefit of being on a retainer with an agency?
Agencies typically balance a roster of clients and scheduling work can be difficult in peak times. The benefits of pre-booking your hours via retainer is there is always time available for your work monthly. You can also receive discount on your hourly rate when pre-booking your hours over scheduling when only needed (ad-hoc).
Do you get any discount for having a retainer with OYNX?
Yes, we offer hourly discounts on pre-booked hours with our retainer clients – they are mutually beneficial for ongoing success. With our growth retainers we invested in delivering ongoing results, the more success we bring to our partners, the more budget we have available to deliver our best work and vice-versa.
What's included in your growth retainer?
Our growth retainers offer pre-booked hours for design, development, strategy & research of any kind – meaning you are never low in priority. As well as hours, we include monthly design sprint meeting with our clients to ensure everyone is on the same page during projects & tasks. This includes strategic work & analytical analysis of completed work in the public domain.
What if I only need minimal support?
We offer basic packages for websites that cover the bare essentials such as hosting, website & domain management. Any further design & development will be scoped & charged ad-hoc separate from your monthly management fee.
What happens if I wish to cancel my hosting package?
We don’t burden our partners with yearly contracts with tricky terms & conditions – if you need to cancel all we need is a month’s notice with payment for the final month while the migration is completed.
How does ONYX measure growth for a business?
We’re technology-agnostic, we leverage the power of data to measure KPI’s and analytical metrics to evaluate your website performance & brand success.
Why should ONYX be our digital partner?
We’re passionate and we’re invested in delivering results for our partners. We’re proud of what we do and not just looking to make a quick buck, we bring value to your business & build longterm growth, together. We’re ready to make lasting impact.